Customer Success Series Course Completion
This credential verifies that the holder has successfully completed the workshop that is designed to help participants identify the self-limiting beliefs that contribute to a less confident and positive mindset, impacting their ability to provide a customer with the best possible service experience.
Skills / Knowledge
- Generate opportunities
- Navigate the Deal
- Develop relationships
- Understand client needs
- Creating Effective Growth Strategies
- Grow the customer
Earning Criteria
Required
Complete the Supportive Mindsets and Beliefs course as part of the Sandler Customer Success Series.
Complete the Engaging Across the Organization course as part of the Sandler Customer Success Series.
Complete the Conducting Successful Meetings course as part of the Sandler Customer Success Series.
Complete the Effective Questioning Strategies course as part of the Sandler Customer Success Series.
Complete the Working Through Challenging Situations course as part of the Sandler Customer Success Series.
Complete the Surfacing Potential Opportunities course as part of the Sandler Customer Success Series.
Complete the Renewal Expansion and Upgrade course as part of the Sandler Customer Success Series.
Complete the Conducting Value-Based Conversations course as part of the Sandler Customer Success Series.